AI assistantfor job search.
From the first question to the next opportunity. A WhatsApp conversation builds a profile, suggests relevant jobs and keeps candidates engaged.
From conversation to application.
In on-demand work, every step between initial interest, registration and application can interrupt the journey. For an on-demand work platform serving hospitality, events and logistics, we worked on an assistant that gets to know candidates through conversation and guides them towards opportunities aligned with their preferences.
- Conversational onboarding
- Opportunity matching
- Proactive engagement
What we designed.
The assistant combines conversation, candidate information and access to platform services. Questions build context, matching makes suggestions relevant and engagement keeps the relationship active after the first search.
Get to know candidates through conversation
Natural-language questions capture interests, experience and information relevant to the search. Onboarding adapts to the answers and the type of work the candidate wants.
Prioritise relevant opportunities
The profile guides searches across the platform’s job listings. Opportunities are ranked by their fit with the information provided, helping the candidate decide where to begin.
Restart the conversation when it matters
New opportunities can be sent proactively to candidates. The conversation stays two-way: people ask for clarification and receive support with their next steps.
Preferences, experience and location
Conversation, profile and APIs
Opportunities, support and follow-up
A conversation connected to data
Profile, opportunities and service knowledge give answers their context.
The information that makes the conversation useful
Candidate profile
The conversation captures the context needed for the search.
- Roles and interests
- Work experience
- Location and preferences
Platform opportunities
Suggestions stay connected to business data and services.
- Available listings
- Position requirements
- API access
Service knowledge
Answers help candidates understand the process.
- How to apply
- Notifications and confirmations
- Contacts and support
The journey from the first question to the next opportunity
Three steps connect the conversation to platform opportunities.
Build the person’s context
The assistant asks, listens and explores the information relevant to the desired work.
- Desired roles
- Experience
- Location and preferences
A profile that supports the search.
Find relevant opportunities
The information collected guides search and the ranking of opportunities returned by the platform.
- API access to listings
- Profile fit
- Clarification in chat
Opportunities to explore and consider.
Continue the conversation over time
A new opportunity restarts contact. The candidate can reply and explore it without starting the journey again.
- New suggestions
- Proactive notifications
- Two-way interaction
A relationship that continues after onboarding.
Three parts of the same journey
The first project scope focuses on candidates: onboarding, opportunity matching and engagement.
Intelligent onboarding
Registration becomes a conversation guided by the person’s answers.
- Relevant questions
- The assistant gathers information relevant to the desired role and explores the stated experience.
- Structured profile
- Answers become information that supports search and personalised suggestions.
Opportunity matching
The search starts with the person and the available listings.
- Connected search
- APIs connect the assistant to opportunities in the platform.
- Opportunity ranking
- Listings are ordered by fit with the profile. Candidates can ask for clarification before proceeding.
Proactive engagement
The relationship continues beyond the first conversation.
- New opportunities
- Relevant opportunities restart contact with the candidate through messaging.
- Process support
- The knowledge base supports recurring questions about applications, confirmations and contacts. The company offering the job makes the final candidate selection.
An assistant within the existing journey
The project brings AI into the messaging channel and connects it to information from the job search platform. The conversation on this page illustrates a hospitality candidate’s journey: preferences, experience, a suggested opportunity and clarification before applying.
Questions along the search journey
- Which jobs fit my experience?
- Are there opportunities in my preferred city?
- How will I know if my application is selected?
- How do I contact the company after confirmation?
What it makespossible.
- A conversational journey from onboarding to job opportunities.
- Opportunities prioritised according to the profile and stated preferences.
- New opportunities and support in the same messaging channel.
Want to guide your users with a conversational assistant?
Want to guide your users with a conversational assistant?
Tell us about your project
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